assignmentAccepted

Notes:

No difference between created and accepted currently.

Currently: Voyager > Accepted > Push to CDP > Created (already Accepted)

When a User accepts an assignment, the assignmentAcceptedevent is triggered.

PAYLOAD FIELDS

FieldTypeRequiredDescription
contactAssignmentContactAssignmentYes

The Assignment, and its related Contact and Assignee, that was created as part of this event.

eventNamestringYes

The name of this event.

webhookUrlstringYes

The URL to which this event was posted

messageIdUUIDYes

A unique ID for this specific webhook post.

* indicates a required field

1{
2 "contactAssignment": {
3 "id": "8a7fa643-da2c-4a9c-a6dc-118f16e4552d",
4 contact: {
5 "id": "589f111c-47de-491c-bdba-456b30f26a4f",
6 "externalUserId": "588ca2fb-d5ee-4be3-8b62-a25700c3e218",
7 "displayName": "James Abernathy",
8 "givenName": "James",
9 "familyName": "Abernathy",
10 "addresses": [{
11 "id": "be12d80a-b571-4ba3-a066-d254b2da0272",
12 "label": "main",
13 "street1": "110 W Main Street",
14 "street2": null,
15 "city": "Altanta",
16 "stateProvince": "GA",
17 "postalCode": "30334",
18 "country": "US",
19 "latLong": null,
20 "__typename": "Address"
21 }],
22 "telephones": [{
23 "id": "ceab1ca2-b20a-41e9-891d-5d7eb42c43da",
24 "label": "mobile",
25 "number": "6785557933",
26 "rawNumber": "(678) 5557933",
27 "primary": true,
28 "__typename": "Telephone"
29 }],
30 "emails": [{
31 "id": "02358021-f20d-4700-9564-65daa1bfb267",
32 "label": "email",
33 "address": "jamesnabby8227@gmail.com",
34 "primary": true,
35 "__typename": "Email"
36 }],
37 "primaryEmail": {
38 "id": "02358021-f20d-4700-9564-65daa1bfb267",
39 "label": "email",
40 "address": "jamesnabby8227@gmail.com",
41 "__typename": "Email"
42 },
43 "primaryTelephone": {
44 "id": "ceab1ca2-b20a-41e9-891d-5d7eb42c43da",
45 "label": "mobile",
46 "number": "6785557933",
47 "rawNumber": "(678) 5557933",
48 "__typeName": "Telephone"
49 },
50 "__typename": "Person"
51 },
52 "parentContactAssignment": {
53 id: "09a6a813-cd5a-417b-bcda-755ccf072d4f",
54 assignee: {
55 "id": "99b17aff-13f9-426a-991a-ad11afe1f1a5",
56 "displayName": "Internet Response Team",
57 "__typeName": "eteam"
58 },
59 "__typeName": "ContactAssignment"
60 },
61 "assignee": {
62 "id": "777f1b35-9de1-40f9-a97f-47a67d54fd78",
63 "externalId": "0012F00002h5G8VQAU0012F00002h5G8VQAU",
64 "name": "agent",
65 "displayName": "Real Estate Agent",
66 "profile": {
67 "id": "074100f4-69a2-4575-b9ff-0b58b47bf606",
68 "displayName": "Suzie Johannson",
69 "firstName": "Suzie",
70 "lastName": "Johannson",
71 "photoUrl":"https://www.wherephotolives.com/image/1.jpg",
72 "title":"",
73 "telephones": [{
74 "id": "3234877a-7c6c-4a9c-9309-af3e02a5ad2c",
75 "label": "mobile",
76 "number": "4045553262",
77 "rawNumber": "(404) 555-3262",
78 "primary": true,
79 "__typename": "Telephone"
80 }],
81 "emails": [{
82 "id": "53894d9f-53c9-422e-b4a7-62d9c061cd49",
83 "label": "work",
84 "address": "suzie@bryteestates.com",
85 "primary": true,
86 "__typename": "Email"
87 }],
88 "primaryOffice":{
89 "id":"8acad69c-1d54-4aef-a0e6-dbb2a22bd45d",
90 "name": "Corporate",
91 "displayName": "Corporate",
92 "address":{
93 "id": "fdfd006d-eee3-46a0-bfce-73a720f0c481",
94 "label": "main",
95 "street1": "333 1st Street",
96 "street2": null,
97 "city": "Altanta",
98 "stateProvince": "GA",
99 "postalCode": "30334",
100 "country": "US",
101 "latLong": null,
102 "__typename": "Address"
103 },
104 "__typename": "Office"
105 },
106 "primaryCompany":{
107 "id":"269afd16-77e7-4b1e-9330-2e84626459a0",
108 "name": "Brytecore",
109 "displayName": "Brytecore",
110 "__typename": "Company"
111 },
112 "primaryEmail": {
113 "id": "53894d9f-53c9-422e-b4a7-62d9c061cd49",
114 "label": "work",
115 "address": "suzie@bryteestates.com",
116 "__typename": "Email"
117 },
118 "primaryTelephone": {
119 "id": "3234877a-7c6c-4a9c-9309-af3e02a5ad2c",
120 "label": "mobile",
121 "number": "4045553262",
122 "rawNumber": "(404) 555-3262",
123 "__typeName": "Telephone"
124 },
125 "__typename": "Profile"
126 },
127 "__typename": "Agent"
128 },
129 "__typename": "ContactAssignment",
130 },
131 "eventTimeStamp": "2025-03-05T13:02:02.542791Z",
132 "eventName": "assignmentAccepted",
133 "webhookUrl": "https://yourwebsite.com/brytecore/webhook",
134 "messageId": "0869c391-c25d-44f1-8fbc-467a6f063b49"
135}

Updated July 23, 2026